Our Flexible Refund & Cancellation Policy for Guests

We understand that plans can change, and we want to make our refund process as transparent and fair as possible. With Easy Stay, hosts have the flexibility to set their own refund policies, which are clearly displayed on each listing. This means that refund amounts are determined by the host and are based on the number of days prior to check-in that a cancellation is made.

How Refunds Work:

Each host customizes their refund policy, typically structured as a percentage of the booking total, varying based on how far in advance you cancel:

• For example, a host might offer:

• 100% refund if you cancel 30 days or more before check-in.
• 50% refund if you cancel between 7 and 29 days before check-in.
• 0% refund if you cancel less than 7 days before check-in.

To view the specific refund policy for any property, please check the "Cancellation Policy" section on the individual listing page before you book. This ensures you understand the terms directly from your chosen host